Common questions and troubleshooting

Cookies on this site

We’d like to use cookies to see how people use the site, so we can improve it, and to measure our marketing. We’ll only set them if you say yes – and you can change your mind at any time. The cookies the site needs to work, like your basket and the checkout, are always on.

Choose your cookies

• Strictly necessary

  Your basket, the checkout, and remembering this choice.

  Always on
• AnalyticsCounts visits and shows us how pages are used, so we can improve them. Nothing you type into a form is recorded.Tools: Google Analytics, Hotjar
• MarketingShows us which of our campaigns bring people to the site, and links your visits to any enquiry you send us. Enquiry forms you send are also copied to HubSpot, our customer database.Tools: HubSpot